{"id":133,"date":"2024-02-07T19:57:50","date_gmt":"2024-02-07T19:57:50","guid":{"rendered":"https:\/\/unifiedmedicalsolutions.com.au\/?page_id=133"},"modified":"2025-05-15T20:23:47","modified_gmt":"2025-05-15T20:23:47","slug":"faq","status":"publish","type":"page","link":"https:\/\/unifiedmedicalsolutions.com.au\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.24.0″ _module_preset=”default” background_color=”#000000″ background_image=”https:\/\/unifiedmedicalsolutions.com.au\/wp-content\/uploads\/2024\/02\/ums-breadcrumb-scaled-e1708771589482.webp” parallax=”on” parallax_method=”off” background_blend=”darken” custom_padding=”122px||122px||true|” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” text_font=”Poppins|600|||on||||” text_text_color=”#FFFFFF” text_font_size=”38px” global_colors_info=”{}”]<\/p>\n

FAQ<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_toggle title=”Do you supply medical equipment?” open_toggle_text_color=”#000000″ open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#000000″ open_icon_color=”#000000″ _builder_version=”4.24.0″ _module_preset=”default” title_text_color=”#000000″ title_font=”Poppins|600|||||||” title_font_size=”18px” closed_title_font=”Poppins||||||||” closed_title_font_size=”18px” body_font=”Poppins||||||||” body_text_color=”#000000″ body_font_size=”16px” border_radii=”on|20px|20px|20px|20px” border_width_bottom=”4px” border_color_bottom=”#8F8F8F” global_colors_info=”{}”]<\/p>\n

Of course! We specialize in the maintenance, repair, and calibration of medical equipment. However, we do not sell medical equipment ourselves. Our priority is ensuring the optimal performance and accuracy of existing equipment within healthcare facilities.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Can I expect to receive documentation after a service?” open_toggle_text_color=”#000000″ open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#000000″ open_icon_color=”#000000″ _builder_version=”4.24.0″ _module_preset=”default” title_text_color=”#000000″ title_font=”Poppins|600|||||||” title_font_size=”18px” closed_title_font=”Poppins||||||||” closed_title_font_size=”18px” body_font=”Poppins||||||||” body_text_color=”#000000″ body_font_size=”16px” border_radii=”on|20px|20px|20px|20px” border_width_bottom=”4px” border_color_bottom=”#8F8F8F” global_colors_info=”{}”]<\/p>\n

Certainly! You will receive a Service Certificate after each service session, documenting any equipment faults identified and recommended actions, along with an updated asset register maintained by Unified Medical Solutions (UMS).<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”How can I request a quote for specific medical equipment needs?” open_toggle_text_color=”#000000″ open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#000000″ open_icon_color=”#000000″ _builder_version=”4.24.0″ _module_preset=”default” title_text_color=”#000000″ title_font=”Poppins|600|||||||” title_font_size=”18px” closed_title_font=”Poppins||||||||” closed_title_font_size=”18px” body_font=”Poppins||||||||” body_text_color=”#000000″ body_font_size=”16px” border_radii=”on|20px|20px|20px|20px” border_width_bottom=”4px” border_color_bottom=”#8F8F8F” global_colors_info=”{}”]<\/p>\n

You can request a quote for specific medical equipment needs by filling out our online form, contacting our sales team via email or phone, and providing details about the required equipment and quantities. We will promptly respond with a customized quote.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”How often should equipment be cleaned and sanitized?” open_toggle_text_color=”#000000″ open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#000000″ open_icon_color=”#000000″ _builder_version=”4.24.0″ _module_preset=”default” title_text_color=”#000000″ title_font=”Poppins|600|||||||” title_font_size=”18px” closed_title_font=”Poppins||||||||” closed_title_font_size=”18px” body_font=”Poppins||||||||” body_text_color=”#000000″ body_font_size=”16px” border_radii=”on|20px|20px|20px|20px” border_width_bottom=”4px” border_color_bottom=”#8F8F8F” global_colors_info=”{}”]<\/p>\n

Medical equipment should be cleaned regularly, with the frequency determined by factors like usage and infection control policies. High-touch surfaces may require daily or after each use cleaning to prevent cross-contamination and ensure a safe healthcare environment.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”How do you handle equipment maintenance and repairs?” open_toggle_text_color=”#000000″ open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#000000″ open_icon_color=”#000000″ _builder_version=”4.24.0″ _module_preset=”default” title_text_color=”#000000″ title_font=”Poppins|600|||||||” title_font_size=”18px” closed_title_font=”Poppins||||||||” closed_title_font_size=”18px” body_font=”Poppins||||||||” body_text_color=”#000000″ body_font_size=”16px” border_radii=”on|20px|20px|20px|20px” border_width_bottom=”4px” border_color_bottom=”#8F8F8F” global_colors_info=”{}”]<\/p>\n

We conduct scheduled maintenance following manufacturer guidelines, performed by certified technicians. We keep an inventory of spare parts for rapid repairs, ensuring minimal downtime. Our proactive approach aims to preserve equipment functionality and extend its lifespan.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”What are the return options for my equipment?” open_toggle_text_color=”#000000″ open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#000000″ open_icon_color=”#000000″ _builder_version=”4.24.0″ _module_preset=”default” title_text_color=”#000000″ title_font=”Poppins|600|||||||” title_font_size=”18px” closed_title_font=”Poppins||||||||” closed_title_font_size=”18px” body_font=”Poppins||||||||” body_text_color=”#000000″ body_font_size=”16px” border_radii=”on|20px|20px|20px|20px” border_width_bottom=”4px” border_color_bottom=”#8F8F8F” global_colors_info=”{}”]<\/p>\n

Your equipment can be returned using a courier service or picked up at Suite 9, 40 Cedric Street, Stirling WA 6021.<\/span><\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.24.0″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” text_font=”Poppins|300|||||||” text_text_color=”#000000″ text_font_size=”18px” header_font=”Poppins|500|||||||” header_text_color=”#038789″ header_font_size=”22px” header_2_font=”Poppins|600|||||||” header_2_text_color=”#038789″ header_3_font=”Roboto Condensed||||||||” custom_padding=”0px|||||” global_colors_info=”{}”]<\/p>\n

Access service immediately.<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” text_font=”Poppins|300|||||||” text_text_color=”#000000″ text_font_size=”16px” header_font=”Roboto|500|||||||” header_3_font=”Roboto Condensed||||||||” custom_padding=”0px||0px|||” link_option_url=”https:\/\/unifiedmedicalsolutions.com.au\/index.php\/contact-us\/” global_colors_info=”{}”]<\/p>\n

To schedule a repair service with Unified Medical Solution, please fill out our Equipment Repair Form.<\/p>\n

For further details, feel free to get in touch with us.<\/a><\/strong><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][dnxte_image_hover_box dnxtiep_ihb_description=”<\/p>\n

Form<\/strong><\/span><\/h1>\n

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Call Us<\/b><\/span><\/h1>\n

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FAQOf course! We specialize in the maintenance, repair, and calibration of medical equipment. However, we do not sell medical equipment ourselves. Our priority is ensuring the optimal performance and accuracy of existing equipment within healthcare facilities.Certainly! You will receive a Service Certificate after each service session, documenting any equipment faults identified and recommended actions, along […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-133","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/unifiedmedicalsolutions.com.au\/index.php\/wp-json\/wp\/v2\/pages\/133","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/unifiedmedicalsolutions.com.au\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/unifiedmedicalsolutions.com.au\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/unifiedmedicalsolutions.com.au\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/unifiedmedicalsolutions.com.au\/index.php\/wp-json\/wp\/v2\/comments?post=133"}],"version-history":[{"count":3,"href":"https:\/\/unifiedmedicalsolutions.com.au\/index.php\/wp-json\/wp\/v2\/pages\/133\/revisions"}],"predecessor-version":[{"id":1002,"href":"https:\/\/unifiedmedicalsolutions.com.au\/index.php\/wp-json\/wp\/v2\/pages\/133\/revisions\/1002"}],"wp:attachment":[{"href":"https:\/\/unifiedmedicalsolutions.com.au\/index.php\/wp-json\/wp\/v2\/media?parent=133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}