FAQ

Do you supply medical equipment?

Of course! We specialize in the maintenance, repair, and calibration of medical equipment. However, we do not sell medical equipment ourselves. Our priority is ensuring the optimal performance and accuracy of existing equipment within healthcare facilities.

Can I expect to receive documentation after a service?

Certainly! You will receive a Service Certificate after each service session, documenting any equipment faults identified and recommended actions, along with an updated asset register maintained by Unified Medical Solutions (UMS).

How can I request a quote for specific medical equipment needs?

You can request a quote for specific medical equipment needs by filling out our online form, contacting our sales team via email or phone, and providing details about the required equipment and quantities. We will promptly respond with a customized quote.

How often should equipment be cleaned and sanitized?

Medical equipment should be cleaned regularly, with the frequency determined by factors like usage and infection control policies. High-touch surfaces may require daily or after each use cleaning to prevent cross-contamination and ensure a safe healthcare environment.

How do you handle equipment maintenance and repairs?

We conduct scheduled maintenance following manufacturer guidelines, performed by certified technicians. We keep an inventory of spare parts for rapid repairs, ensuring minimal downtime. Our proactive approach aims to preserve equipment functionality and extend its lifespan.

What are the return options for my equipment?

Your equipment can be returned using a courier service or picked up at Suite 9, 40 Cedric Street, Stirling WA 6021.

Access service immediately.

To schedule a repair service with Unified Medical Solution, please fill out our Equipment Repair Form.

For further details, feel free to get in touch with us.

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